Refunds & Exchanges
To request a refund, or exchange contact us via DM or WhatsApp. (@navy.eg / +201287613218)
Exchanges:Yes, we offer exchanges within 48 hours of delivery.
- Items must be unused, unworn, and returned in the same condition received, with all tags and packaging.
- Exchange shipping fees apply and are different from the original delivery fee.
Refunds:
Refunds are accepted within 48 hours of delivery.
- Items must be returned in their original condition, with all tags attached.
- A courier will be arranged to pick up the item and return it to our warehouse.
- Once the item is received and inspected, your refund will be processed.
- Shipping fees will be deducted from the refunded amount. These fees are separate from the original delivery fee.